Homewood Suites by Hilton North Charleston

Our stay at Homewood Suites in North Charleston truly felt like a home away from home. Escaping the cold Indiana weather, we were warmly welcomed by the incredible team at this hotel, creating a joy-filled journey filled with genuine southern hospitality. We happily rate our experience 4 Stars 🌟 for excellent service, safety, and great value. While we thoroughly enjoyed our stay, we have a few friendly suggestions to enhance it to a 5 Star 🌟 review: 1. For improved comfort, consider replacing the sleeper sofas. 2. Address lighting issues, such as missing bulbs in bedside lamps and non-functional stairwell lights. 3. Update the washer/dryer signage to reflect accurate wash times. 4. Attend to carpet stains and peeling wallpaper in the hallways, exemplified on the 5th floor. 5. Ensure secure toilet paper roll holders, as ours was precariously hanging from the wall. 6. We appreciated the immediate replacement of our torn shower curtain after informing the front desk 👏. Despite these minor points, our overall experience was relaxing and pleasant, surrounded by a friendly staff, all at a very reasonable price. Happy travels!

Our stay began with a warm welcome at the front desk by Assistant Manager Vanessa. She was courteous and professional and provided us with great referrals to see the city as tourists. Karen did an amazing job with breakfast every morning and greeted us with a warm smile. The hotel was centrally located which made navigating downtown convenient. I would definitely recommend this hotel.

I stay at Hilton properties and this property by far was the worse experience. Customer service was non existent. Previous experience with other Hilton properties has been that customer experience and satisfaction were top priority. My experience here was the opposite. While I’ll still stay at Hilton, this specific Homewood suites I will not stay nor ever recommend.

Pro: Military friendly, Here for a few days and the room is great it’s clean, standard full size fridge/freezer, stovetop and microwave, comes with some pots/pans/plates/dinnerware/soap and cups and such. Clean bathroom and bed! Con:Took away a star because the people who smoke outside smell so bad and when they come inside it stinks up the hotel halls/elevators and such. It’s so gross and I believe the whole place should be smoke free it would keep the hotel less trashy.

The employees at this hotel are outstanding. Every single employee we encountered went out of their way to make sure we were enjoying our stay. The front desk staff were all super friendly. The hotel itself is very nice and clean. The room was very comfortable and had everything we needed. Not a far drive from great places to eat. I highly recommend staying here!

Used this hotel while getting my daughter settled in to Charleston Southern University . The location was great only 10 minutes to the college and was right near everything. It is actually a hidden gem. The staff was friendly and helpful, the rooms were clean and big. My husband was happy with as he called it real food for breakfast and Starbucks coffee with the complimentary breakfast.